Legal
Privacy Policy
Last updated: May 2026
1. Who We Are
AsiaPacific Balloons Sdn Bhd ("we", "us", "our") operates the website at asiapacificballoons.com. We manufacture custom inflatables and advertising balloons in Puchong, Selangor, Malaysia. This Privacy Policy explains how we handle personal data submitted through this website.
2. Data We Collect
We collect personal data only when you voluntarily submit an enquiry form. This includes:
- Your name
- Email address
- Phone number
- Event details and product requirements you choose to share
We do not use tracking pixels, third-party analytics, or advertising cookies. The only third-party service embedded in this site is a Cloudflare Turnstile CAPTCHA widget for spam prevention, which operates under Cloudflare's own privacy terms.
3. How We Use Your Data
We use submitted information solely to respond to your enquiry and provide a quotation. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your details may be shared internally with our sales and production team to process your request.
4. Data Retention
Enquiry records are retained for up to 24 months to allow us to reference past enquiries if you contact us again. You may request deletion of your records at any time by emailing us.
5. Your Rights
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to access, correct, and request deletion of personal data we hold about you. To exercise these rights, contact us at [email protected].
6. Security
This site is served over HTTPS. Enquiry data is stored on a private server and is not accessible to the public. We take reasonable technical measures to protect submitted data, but no internet transmission is completely secure.
7. Changes to This Policy
We may update this policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
8. Contact
For privacy-related questions, contact us at [email protected] or call +60 16-232 3418.